Privacy policy

This policy governs the processing of the personal data collected through the website hosted at the domain singularityingenieria.com, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data (hereinafter, the “GDPR”), and with Ley Orgánica 3/2018, de 5 de diciembre, de Protección de Datos Personales y garantía de los derechos digitales (the Spanish Personal Data Protection and Guarantee of Digital Rights Act, “LOPDGDD”).

1. Data controller

• Company name: Singularity Consulting, S.L.
• Business name: Singularity Ingeniería
• NIF (Spanish tax identification number): B56682396
• Registered office: C/ Federico García Lorca 5, Albacete (España)
• Registry details: inscrita en el Registro Mercantil de Albacete con fecha 4 de diciembre de 2023, Tomo 1072, Libro 836, Folio 52, Hoja AB-30386.
• Email address: info[arroba]singularityingenieria.com

2. Purposes and legal bases for the processing

The personal data provided are processed for the following purposes:

• Dealing with enquiries submitted through the contact form. Legal basis: the performance of pre-contractual measures taken at the request of the data subject (article 6(1)(b) of the GDPR) and express consent (article 6(1)(a) of the GDPR).
• Subscription to the newsletter. Legal basis: the express consent of the data subject (article 6(1)(a) of the GDPR), which may be withdrawn at any time.
• Booking of appointments. Legal basis: the performance of pre-contractual measures and express consent.
• Compliance with the legal obligations applicable to the controller, in particular tax, accounting and company law obligations. Legal basis: compliance with a legal obligation (article 6(1)(c) of the GDPR).
• Statistical analysis of the use of the website by means of analytics cookies. Legal basis: the express consent of the data subject.

3. Categories of data processed

The categories of personal data processed are, depending on the purpose: identifying data (name and surname), contact data (email address and, optionally, telephone number) and, where applicable, the content of the messages that the user chooses to provide. No special categories of data are processed.

4. Retention period

Personal data are kept for as long as is necessary to fulfil the purpose for which they were collected and, in any event, for the periods required by law. Once the relationship has ended or consent has been withdrawn, the data are blocked and kept at the disposal of the competent authorities for the limitation periods of any actions that might arise, after which they are deleted.

5. Recipients and processors

Personal data are not disclosed to third parties, save where required by law. The controller uses the following processors, with which it has entered into the corresponding contract under article 28 of the GDPR:

• Sendinblue (Brevo): provider of transactional email services and of newsletter management.
• Google LLC: provider of web analytics services (Google Analytics) and of calendar services for the booking of appointments.

Some of these providers may be located outside the European Economic Area and, in such cases, international transfers rely on the safeguards provided for by the GDPR, in particular the standard contractual clauses approved by the European Commission or the corresponding adequacy decisions.

6. Rights of the data subject

The data subject may exercise the rights granted by the GDPR and the LOPDGDD, which are the following:

• The right of access to their personal data.
• The right to rectification of inaccurate or incomplete data.
• The right to erasure where any of the circumstances provided for in the legislation applies.
• The right to restriction of the processing.
• The right to object to the processing.
• The right to data portability.
• The right not to be subject to automated individual decisions.
• The right to withdraw the consent given, without this affecting the lawfulness of the processing carried out before its withdrawal.

These rights may be exercised by written communication addressed to the registered office indicated above or to the email address info[arroba]singularityingenieria.com, accompanied where appropriate by a copy of an identity document.

7. Complaint to the supervisory authority

The data subject has the right to lodge a complaint with the Agencia Española de Protección de Datos (the Spanish Data Protection Agency) where they consider that the processing of their personal data infringes the applicable legislation.

8. Cookies

The website uses its own cookies and those of third parties for technical purposes and for anonymised statistical analysis. Analytics cookies are loaded only with the prior consent of the user.

9. Security measures

The controller applies the appropriate technical and organisational measures to ensure a level of security appropriate to the risk, in accordance with article 32 of the GDPR, in order to prevent the loss, alteration, disclosure of or unauthorised access to the personal data processed.

10. Automated access, data mining and artificial intelligence

The forms and the contents of the website are protected against automated access. Irrespective of whether or not the data are personal data, the following are expressly prohibited:

• The automated extraction, collection, crawling, indexing or downloading of content or data, commonly referred to by the terms “scraping” or “crawling”, irrespective of the technique employed.
• Access by means of robots, spiders, automated agents, scripts or automated browsers that do not correspond to ordinary human browsing, as well as the automated submission of forms.
• The use of the texts, images, documents, databases or source code to train, pre-train, tune, validate or in any way feed artificial intelligence systems or models, and their incorporation into training data sets, vector representations (“embeddings”), vector databases, retrieval augmented generation (RAG) systems or artificial intelligence agents.
• The circumvention of the instructions in the robots.txt file, of the technical limits of use, of access controls or of any other technological protection measures in place, including those which verify that the person submitting a form is a human being.

The controller expressly reserves the text and data mining rights over all the contents of the website, for the purposes of article 4(3) of Directive (EU) 2019/790 and article 67.3 of Real Decreto-ley 24/2021, de 2 de noviembre (the Spanish royal decree-law transposing that Directive). Any automated access or use requires prior, express and written authorisation. The full regime is set out in section 5 of the legal notice, which forms an integral part of this policy.

11. Amendments

The controller reserves the right to amend this policy in order to adapt it to legislative developments or to developments in its activity, and to the practices recommended by the supervisory authority. In the event of a significant amendment, the new version will be published at this same address.